2 Jalan Kilang Barat, #04-02,
Singapore 159346
Tel: (65) 6378 7888

Operating Hours from Monday – Friday
9.00 AM to 12.00PM
1.00PM to 5.00PM

Company will be closed for holiday on:
25th Dec 2025
31st Dec 2025
1st Jan 2026
2nd Jan 2026
16th Feb 2026
17th Feb 2026
18th Feb 2026
19th Feb 2026
21st Mar 2026
23rd Mar 2026
3rd Apr 2026
1st May 2026
27th May 2026
31st May 2026
1st Jun 2026
9th Aug 2026
10th Aug 2026
8th Nov 2026
9th Nov 2026
24th Dec 2026
25th Dec 2026
31st Dec 2026

No 6B, Lorong Jerrwit 7B, 96000 Sibu, Malaysia
+60128599299

Ground Floor, Block D, Lot 3, Bandar Nam Tung, Jalan Leila, 90000 Sandakan, Malaysia
+6089611886

No 62, Lorong Sri Cassia, 88450 Penampang, Malaysia
+60168027711

Blk 352-G-5, Gat Lebuh Macallum, 10300 Pulau Pinang, Malaysia
+6042623549

No 39, Jalan Molek 2/4, Taman Molek, 81100 Johor Bahru, Johor
+60196827878

12, Jalan Ekoperniagaan 2/1, Taman Ekoperniagaan, 81100 Johor Bahru, Malaysia
+6075500158

No 173, Kenyalang Park, Jalan Berjaya, 93300 Kuching, Malaysia
+60182129970

26-1, Oval Damansara, 685 Jalan Damansara, TTDI, 60000 Kuala Lumpur, Malaysia
+60323000721

710 Apelo Cruz Street, Malibay
1300 Pasay City, Manila, Philippines
Tel no: (632) 852-6706

Operating Hours:
Monday – Saturday: 8.00am-5.00pm
Closed on Sundays and Public Holidays

BAPJ Service Centre
Jl Kepu Selatan no.4
Jakarta Pusat – 10640
Tel : (61) 0895-1596-1181

Operating Hours:
Monday – Friday: 10.00am-5.00pm
Closed on Saturday, Sunday and Public Holidays

Rojana Industrial Park,
1/31 Moo5 Tambol Kanham,
Amphur U-Thai,
Pranakornsriayutthaya 13210
Tel no: +66 3522 6170

Operating Hours:
Monday – Friday: 8.00am-5.00pm
Closed on Saturday, Sunday and Public Holidays

Customer Relation
Tel no: +66 3522 6170
Line Official Line ID: @pioneerth
Email: thaicustomer@pioneer-thailand.com

Big & Boss Service

868 Thanon Maha Chai, Thanon Burapha,Wang Burapha,Phra Nakhon, Bangkok 10200
Tel no: +66 8 4082 7060, +66 9 0979 2497

P&P Service

4/40 Soi Kosum Ruamchai 43, Yak5, Don Mueang, Bangkok 10210
Tel no: +66 8 4324 6044

PGI Warranty Center – HCM

10, Trinh Van Can, Cau Ong Lanh Ward, District 1, Ho Chi Minh City
Hotline: 028 6299 0552 – Extension 2 – Key 1 – South
Working hours: Monday-Saturday 8:30AM – 17:00PM (No lunch break)

PGI Warranty Center – HN

109, Kim Nguu, Thanh Luong Ward, Hai Ba Trung District, Hanoi
Hotline: 028 6299 0552 – Extension 2 – Key 3 – North
Working hours: Monday-Saturday 8:30AM -12:00AM, 13:30PM-17:00PM

PGI Warranty Center – Da Nang

28, Ham Nghi, Thac Gian Ward, Thanh Khe District, Da Nang
Hotline: 023 63653 868 – Branch 2 – Key 2 – Central Region
Working hours: Monday-Sunday 8:30AM -12:00AM, 13:30PM-18:00PM